Well, I didn't end up calling on the 8th, I decided I should give a little more time to see if I got a response. On the 15th I felt I had waited long enough so I made some calls. First I called Matt Welch, the salesman we worked with and asked him if he had received my email (see post 7- April 5th). He couldn't recall if he had and he was on vacation the week I sent it and apparently got a new computer.. but he indicated that he was pretty sure he had seen what I sent because it had circulated around the dealership. He also said he hadn't heard anything beyond that and it was really out of his hands, I should talk to Don Brenengen. I said thanks and told him I would talk to Dan. All along the way Matt has been as helpful as he could and kind about things. I think he is a good sales person- though it may have been helpful for him and everyone else along the way to be more clear about their 30 day exchange policy.
I then called Don Brenengen and left a message for him. On his office voice mail it also referenced a cell phone but I decided this time and last time that I didn't want to hound him but instead just leave a voice mail and wait for a return call.
Sunday, April 18, 2010
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