Sunday, April 18, 2010

April 15th- More calls

Well, I didn't end up calling on the 8th, I decided I should give a little more time to see if I got a response.  On the 15th I felt I had waited long enough so I made some calls.  First I called Matt Welch, the salesman we worked with and asked him if he had received my email (see post 7- April 5th).  He couldn't recall if he had and he was on vacation the week I sent it and apparently got a new computer.. but he indicated that he was pretty sure he had seen what I sent because it had circulated around the dealership.  He also said he hadn't heard anything beyond that and it was really out of his hands, I should talk to Don Brenengen.  I said thanks and told him I would talk to Dan.  All along the way Matt has been as helpful as he could and kind about things.  I think he is a good sales person- though it may have been helpful for him and everyone else along the way to be more clear about their 30 day exchange policy. 
I then called Don Brenengen and left a message for him.  On his office voice mail it also referenced a cell phone but I decided this time and last time that I didn't want to hound him but instead just leave a voice mail and wait for a return call. 

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