February 25th and 26th- The Better Business Bureau and a letter to the editor

Today and the following weekend I wrote the editorial I already shared with you in my last post.  I sent it to five local papers.  Ultimately I only heard from one paper, which in the end did not publish my editorial.
I heard a program on public radio a few months ago about free press and if we really have one.  The argument was that whoever pays for the advertising actually controlls the press.  I realized yesterday, April 7th, that this is true in my case.  All of these papers didn't want to publish an editorial which speaks out against one of their biggest revenue sources.  Brenengen advertises A LOT!
I wonder, is the good name Brenengen has really only something they have created through their advertising?  If my horrible experience is so hard to share with the community, how many others are there like me?
Also, on the evening of the 25th I decided to report Brenengen-Chevrolet in West Salem to the Better Business Bureau.  As a part of this report they asked for compensation desired.  This is what I wrote:

A personal apology from Mr. Dennis Zee in front of all of his sales employees AND to be printed in the local papers (Cashton Record, Sparta Herald, and the Coulee news of West Salem) publicly apologizing for this unacceptable customer service. I desire this because Brenengen relies on their name for sales in our small communities and I feel the public should know about this unacceptable customer service. I also desire that this apology be backed up by compensation for my time lost due to not being able to see the vehicle, time driving there, time filling out this complaint, and mental anguish due to the situation.